A. 褰撲綘鍜屽埆浜洪亾姝,鍒浜哄拰浣犺存病浜嬫椂,浣犺ユ庝箞璇
1銆佽岋紝鎴戜笅嬈′竴瀹氭敞鎰忥紝涓嶄細鍦ㄨ繖鏍蜂簡銆
2銆佷笉濂芥剰鎬濓紝鍙堣╂児浣犵敓姘斾簡錛屾垜鎰熷埌闈炲父鎶辨瓑銆
3銆佽阿璋浣犺繖涔堝杽瑙d漢鎰忥紝娌℃湁鎬鎴戱紝鎴戜笅嬈′笉浼氳繖涔堢矖蹇冨ぇ鎰忎簡銆
4銆侀偅鎴戜滑榪樻槸鍍忓師鏉ュ惂錛岃繕鏄浣犲ソ錛屽ぇ浜轟笉鍙婂皬浜鴻繃銆
5銆侀潪甯告劅璋浣犱笉鍜屾垜璁¤緝錛屾垜鐭ラ亾鏄鎴戦敊浜
6銆佷負浜嗚〃紺烘垜鐨勮瘹鎰忥紝鎴戝喅瀹氳蜂綘鍚冧竴欏塊キ錛岃蛋鍚с
7銆佹垜涓嬫′笉浼氬啀鐘榪欐牱鐨勯敊浜嗭紝璋㈣阿浣犵殑鍖呭逛笌鐞嗚В銆
鍚戝埆浜洪亾姝夌殑璇濊錛氥
1銆佽翠竴鍙ュ逛笉璧鋒棤浠ヨ〃杈炬垜鐨勬瓑鎰忥紝璇村氫簡鍙堟氮璐規偍鐨勫疂璐墊椂闂淬傝繖鏍峰惂錛屾垜緇欎綘涓涓鏈璇氭剰
鐨勫井絎戱紝濡傛灉鎮ㄤ篃絎戜簡灝辮存槑鎮ㄥ師璋呮垜浜嗭紝濡傛灉鎮ㄤ笉絎戞垜灝卞彧濂藉摥浜嗐
銆銆
2銆佷粖澶╃敱浜庡啿鍔ㄧ殑鍒版潵錛屼嬌寰楁垜鍋氫簡閿欎簨錛岀幇鍦ㄦ垜宸茬粡鎶婂啿鍔ㄦ墦鐨勫嚭琛錛屼負浣犲嚭姘旓紝璇蜂綘寮犲紑
鐪肩湅鎴戝氱湡璇氾紝鎴戝凡緇忚蜂簡閬撴瓑灝忓愭浛鎴戣存儏錛屽笇鏈涗綘鑳芥帴鍙楋紝璋㈣阿錛
銆銆
3銆佸傛灉鐖變笂錛屾垜灝變笉浼氳交鏄撴斁榪囷紝鑾芥挒錛屽彲鑳戒細浣挎垜鍚庢倲涓闃靛瓙錛屾鎳︼紝鍗翠細浣挎垜鍚庢倲涓杈
瀛愩備綘璇存垜鍘氳劯鐨涔熷ソ錛岀紶浜轟篃濂斤紝鍐嶄笉鍘熻皡鎴戱紝鎴戝氨鐩存帴鍘繪壘浣狅紒
銆銆
4銆佹垜鏄灝忔窐姘旓紝甯告児浣犵敓姘旓紝涓嶆槸鎴戞湁鎰忥紝闅炬敼鐗涜劸姘旓紝鐪熻瘹鍚戜綘閬撴瓑錛岃櫄蹇冨悜浣犺嚧鎰忥紝鎴戣
鏀規帀鍧忚劸姘旓紝鎼烘墜蹇涔愬壋濂囪抗錛屽垢紱忛嶉仴鍦ㄤ竴璧鳳紒
銆銆
5銆佹児浣犵敓姘旓紝璁╀綘鐑﹀咖錛涙垜蹇冨唴鐤氾紝榛鐒剁炰激錛涙棤蹇冧箣榪囷紝浼佹湜鍘熻皡錛涘彂鏉′俊鎮錛岃瘹琛ㄦ瓑鎰忥紱
鎰誇綘澶ц倸錛屼竴絎戣岃繃錛涚濅綘騫哥忥紝浜嬩簨寮鎬錛
銆銆
6銆佹瘡嬈″惖鏋訛紝浣犻兘浼氬厛濡ュ崗錛屼笉鏄鍥犱負浣犻敊浜嗭紝鑰屾槸浣犲お鍦ㄤ箮鎴戱紝鍦ㄤ箮鎴戜滑鐨勫線鍚庯紝璇峰師璋呮垜
鐨勪換鎬у拰闇擱亾錛屾垜涓嶄細鍐嶆妸濮斿眻緇欎綘錛屾湭鏉ョ殑璺鎴戜滑鐗墊墜涓璧瘋蛋銆
銆銆
7銆佹湅鍙嬪埆闅捐繃錛屾垜鍙鏄鏃犲績涔嬭繃錛涙湅鍙嬪埆鎮蹭激錛屾垜鍙鏄鍋跺皵蹇冧激銆備粖澶╄繃鍚庯紝鎴戜笉鍐嶈╀綘鎮
浼わ紱浠婂ぉ榪囧悗錛屾垜涓嶅啀璁板緱闅捐繃鏃跺厜銆傛槑澶╂棩瀛愰噷錛岄佷綘鐏跨儌鐨勬椂鍏夛紱鏄庡ぉ鏃ュ瓙閲岋紝緇欎綘鏄庡獨鐨勯槼
鍏夈
B. 闈㈣瘯瀹屾嬁鍒癘ffer鍚庯紝涓嶆兂鍘伙紝瑕佹庝箞鎷掔粷錛
闈㈣瘯錛屾槸涓涓鍙屽悜閫夋嫨鐨勮繃紼嬶紝鍦ㄦ病鏈夌鍔沖姩鍚堝悓鍓嶏紝浼佷笟鍜屾眰鑱岃呴兘鏈夊弽鎮旂殑鍙鑳姐
鎴戞浘緇忓氨瑙佽繃鏈変簺浼佷笟鍙戜簡Offer鍚庯紝紿佺劧閫氱煡奼傝亴鑰呰ュ矖浣嶄笉鎷涗漢浜嗭紝涔熻佽繃鏈変簺奼傝亴鑰呮墜鎷2-3涓狾ffer錛岄夋嫨浜嗘渶涓鎰忕殑涓瀹訛紝鎷掔粷浜嗗彟澶2瀹躲
鎵浠ワ紝闈㈣瘯鑰呮嬁鍒癘ffer鍚庡啀鎷掔粷鏄鍙浠ョ殑錛屼篃鏄奼傝亴榪囩▼涓涓嶅彲緙哄皯鐨勪竴鐜錛屾瘯絝熷叕鍙告兂褰曠敤鏈浼樼鐨勪漢錛屾眰鑱岃呬篃鎯沖叆鑱岀忓埄寰呴亣鏈濂界殑鍏鍙搞
鎴戣夊緱鎯寵佹嫆緇漁ffer錛屽氨瑕佸氫粠瀵規柟鐨勮掑害鑰冭檻錛屼簤鍙栨妸HR鐨勬崯澶遍檷鍒版渶浣庯紝閭e氨瑕佸敖蹇鐨勬嫆緇濅粬錛屽苟琛ㄨ揪鐪熻瘹姝夋剰銆
鍥犱負HR緇欎綘鍙戜簡Offer錛屽叾鑳屽悗涔熸湁寰堝氭妷鎷╁拰鑰冮噺銆
浠ヤ笂錛屽笇鏈涘逛綘鏈夊府鍔┿
C. 涓浜涜嫳璇 鎬ユ眰緲昏瘧
Dear customer:
How are you.
Due to the system failure of our company, your flight ticket is not correctly dealt with when processing. I deeply apologize for the inconvenience representing all our personnel and departments. We will attend to your situation and reply to you as quickly as possible. Hope you could accept our sincere applogy.
deep applogy again, and wish you have a wonderful journey!
D. 璇烽棶 鍚戜粬浠琛ㄧず姝夋剰 鑻辨枃鎬庝箞璇達紵
say sorry to them
show the applogy for them