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A. 褰扑綘鍜屽埆浜洪亾姝,鍒浜哄拰浣犺存病浜嬫椂,浣犺ユ庝箞璇

1銆佽岋纴鎴戜笅娆′竴瀹氭敞镒忥纴涓崭细鍦ㄨ繖镙蜂简銆

2銆佷笉濂芥剰镐濓纴鍙堣╂児浣犵敓姘斾简锛屾垜镒熷埌闱炲父鎶辨瓑銆

3銆佽阿璋浣犺繖涔埚杽瑙ｄ汉镒忥纴娌℃湁镐鎴戯纴鎴戜笅娆′笉浼氲繖涔堢矖蹇冨ぇ镒忎简銆

4銆侀偅鎴戜滑杩樻槸镀忓师𨱒ュ惂锛岃缮鏄浣犲ソ锛屽ぇ浜轰笉鍙婂皬浜鸿繃銆

5銆侀潪甯告劅璋浣犱笉鍜屾垜璁¤缉锛屾垜鐭ラ亾鏄鎴戦敊浜

6銆佷负浜呜〃绀烘垜镄勮瘹镒忥纴鎴戝喅瀹氲蜂綘钖冧竴椤块キ锛岃蛋钖с

7銆佹垜涓嬫′笉浼氩啀鐘杩欐牱镄勯敊浜嗭纴璋㈣阿浣犵殑鍖呭逛笌鐞呜В銆

镓╁𪾢璧勬枡锛

钖戝埆浜洪亾姝夌殑璇濊锛氥

1銆佽翠竴鍙ュ逛笉璧锋棤浠ヨ〃杈炬垜镄勬瓑镒忥纴璇村氢简鍙堟氮璐规偍镄勫疂璐垫椂闂淬傝繖镙峰惂锛屾垜缁欎綘涓涓链璇氭剰
镄勫井绗戯纴濡傛灉鎭ㄤ篃绗戜简灏辫存槑鎭ㄥ师璋呮垜浜嗭纴濡傛灉鎭ㄤ笉绗戞垜灏卞彧濂藉摥浜嗐
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2銆佷粖澶╃敱浜庡啿锷ㄧ殑鍒版潵锛屼娇寰楁垜锅氢简阌欎簨锛岀幇鍦ㄦ垜宸茬粡鎶婂啿锷ㄦ墦镄勫嚭琛锛屼负浣犲嚭姘旓纴璇蜂綘寮犲紑
鐪肩湅鎴戝氱湡璇氾纴鎴戝凡缁忚蜂简阆撴瓑灏忓愭浛鎴戣存儏锛屽笇链涗綘鑳芥帴鍙楋纴璋㈣阿锛
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3銆佸傛灉鐖变笂锛屾垜灏变笉浼氲交鏄撴斁杩囷纴銮芥挒锛屽彲鑳戒细浣挎垜钖庢倲涓阒靛瓙锛屾镍︼纴鍗翠细浣挎垜钖庢倲涓杈
瀛愩备綘璇存垜铡氲劯镄涔熷ソ锛岀紶浜轰篃濂斤纴鍐崭笉铡熻皡鎴戯纴鎴戝氨鐩存帴铡绘垒浣狅紒
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4銆佹垜鏄灏忔窐姘旓纴甯告児浣犵敓姘旓纴涓嶆槸鎴戞湁镒忥纴闅炬敼鐗涜劸姘旓纴鐪熻瘹钖戜綘阆撴瓑锛岃櫄蹇冨悜浣犺嚧镒忥纴鎴戣
鏀规帀鍧忚劸姘旓纴鎼烘坠蹇涔愬垱濂囱抗锛屽垢绂忛嶉仴鍦ㄤ竴璧凤紒
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5銆佹児浣犵敓姘旓纴璁╀綘鐑﹀咖锛涙垜蹇冨唴鐤氾纴榛铹剁炰激锛涙棤蹇冧箣杩囷纴浼佹湜铡熻皡锛涘彂𨱒′俊鎭锛岃瘹琛ㄦ瓑镒忥绂
镒夸綘澶ц倸锛屼竴绗戣岃繃锛涚濅綘骞哥忥纴浜嬩簨寮镐锛
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6銆佹疮娆″惖鏋讹纴浣犻兘浼氩厛濡ュ岗锛屼笉鏄锲犱负浣犻敊浜嗭纴钥屾槸浣犲お鍦ㄤ箮鎴戯纴鍦ㄤ箮鎴戜滑镄勫线钖庯纴璇峰师璋呮垜
镄勪换镐у拰闇搁亾锛屾垜涓崭细鍐嶆妸濮斿眻缁欎綘锛屾湭𨱒ョ殑璺鎴戜滑鐗垫坠涓璧疯蛋銆
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7銆佹湅鍙嫔埆闅捐繃锛屾垜鍙鏄镞犲绩涔嬭繃锛涙湅鍙嫔埆鎭蹭激锛屾垜鍙鏄锅跺皵蹇冧激銆备粖澶╄繃钖庯纴鎴戜笉鍐嶈╀綘鎭
浼わ绂浠婂ぉ杩囧悗锛屾垜涓嶅啀璁板缑闅捐繃镞跺厜銆傛槑澶╂棩瀛愰噷锛岄佷綘𨱔跨儌镄勬椂鍏夛绂鏄庡ぉ镞ュ瓙閲岋纴缁欎綘鏄庡独镄勯槼
鍏夈

B. 闱㈣瘯瀹屾嬁鍒疠ffer钖庯纴涓嶆兂铡伙纴瑕佹庝箞𨰾掔粷锛

闱㈣瘯锛屾槸涓涓鍙屽悜阃夋嫨镄勮繃绋嬶纴鍦ㄦ病链夌锷冲姩钖埚悓鍓嶏纴浼佷笟鍜屾眰镵岃呴兘链夊弽鎭旂殑鍙鑳姐

鎴戞浘缁忓氨瑙佽繃链変簺浼佷笟鍙戜简Offer钖庯纴绐佺劧阃氱煡姹傝亴钥呰ュ矖浣崭笉𨰾涗汉浜嗭纴涔熻佽繃链変簺姹傝亴钥呮坠𨰾2-3涓狾ffer锛岄夋嫨浜嗘渶涓镒忕殑涓瀹讹纴𨰾掔粷浜嗗彟澶2瀹躲

镓浠ワ纴闱㈣瘯钥呮嬁鍒疠ffer钖庡啀𨰾掔粷鏄鍙浠ョ殑锛屼篃鏄姹傝亴杩囩▼涓涓嶅彲缂哄皯镄勪竴鐜锛屾瘯绔熷叕鍙告兂褰旷敤链浼樼镄勪汉锛屾眰镵岃呬篃𨱍冲叆镵岀忓埄寰呴亣链濂界殑鍏鍙搞

鎴戣夊缑𨱍宠佹嫆缁渔ffer锛屽氨瑕佸氢粠瀵规柟镄勮掑害钥冭槛锛屼簤鍙栨妸HR镄勬崯澶遍檷鍒版渶浣庯纴闾ｅ氨瑕佸敖蹇镄勬嫆缁濅粬锛屽苟琛ㄨ揪鐪熻瘹姝夋剰銆

锲犱负HR缁欎綘鍙戜简Offer锛屽叾鑳屽悗涔熸湁寰埚氭妷𨰾╁拰钥冮噺銆

浠ヤ笂锛屽笇链涘逛綘链夊府锷┿

C. 涓浜涜嫳璇 镐ユ眰缈昏疟

Dear customer:
How are you.
Due to the system failure of our company, your flight ticket is not correctly dealt with when processing. I deeply apologize for the inconvenience representing all our personnel and departments. We will attend to your situation and reply to you as quickly as possible. Hope you could accept our sincere applogy.

deep applogy again, and wish you have a wonderful journey!

D. 璇烽梾 钖戜粬浠琛ㄧず姝夋剰 鑻辨枃镐庝箞璇达纻

say sorry to them

show the applogy for them